SAS IT01
Short Assessment
We list your users, devices, servers, network equipment and sites.
AMC Pricing Guide
IT AMC Cost in Dubai: What Drives the Price
IT AMC pricing in Dubai varies widely because contracts differ in scope. Our packages start at AED 1,999 per year per site, and this page explains what affects the final cost, what a good contract should include and how to compare quotes fairly. Larger setups are quoted in writing after a short assessment.
ScopedPriced to your actual setup
30 minResponse objective
DubaiLocal engineering team
WrittenScope and quotation
Reviewed by Mustafa Husain, Founder, SAS IT Services — 10+ years of experience in IT infrastructure, networking, and security · Updated 14 October 2026
Included in Service
- Review of your users, devices, servers, network and sites
- Clear definition of what is covered and what is billed separately
- Response and resolution times set out in writing
- Proactive maintenance visits and health reporting
- Options at different coverage levels so you can compare
- A single annual or monthly price with no hidden extras
Business Outcomes
- A price based on your real environment, not a generic package
- No surprise charges for common issues
- Predictable annual IT budgeting
- Clear service levels you can hold us to
- A fair basis for comparing AMC proposals
What affects AMC pricing
- Number of users and devices covered.
- Servers, network, CCTV and phone systems included.
- Number of sites and travel required.
- Response and resolution times promised.
- On-site visits, out-of-hours cover and hardware replacement terms.
How to compare AMC quotes
- Ask exactly which devices and systems are covered.
- Compare response times and how they are measured.
- Check what happens outside working hours.
- Confirm what is billed separately.
- Ask for the exit and renewal terms in writing.
Related services
Service Areas
Business BayDIFCDowntownJLTDubai MarinaAl QuozDeiraSharjah
Implementation Process
02
Scope Options
We offer coverage levels so you can choose between lower cost and broader cover.
03
Written Quotation
You receive one price with the scope, service levels and exclusions clearly stated.
04
Onboarding
On signing, we document your environment and begin monitoring and maintenance.
Frequently Asked Questions
How much does an IT AMC cost in Dubai?
It depends on the number of users and devices, the servers and network equipment covered, how many sites, the response times required and whether on-site visits are included. Our published packages start at AED 1,999 per year (Starter), AED 4,999 (Business) and AED 9,999 (Enterprise), each per office or site and excluding 5% UAE VAT. Larger or custom estates are quoted in writing after a short assessment.
What factors increase AMC cost?
More users and devices, more sites, servers and network equipment, faster response times, on-site cover, out-of-hours support and included projects or hardware replacement all increase the price.
What should an IT AMC include?
Defined scope, response and resolution times, proactive maintenance, monitoring, reporting, and a clear list of exclusions. If any of these are missing from a quote, ask.
Is AMC cheaper than paying per call-out?
It often is for businesses that need regular support, and it makes the annual cost predictable. For very small setups with few issues, pay-as-you-go can cost less. We will tell you honestly which suits you.
Can I compare AMC quotes from different companies?
Yes, but compare scope, not just price. A lower quote often covers fewer devices, slower response or fewer on-site visits.