SAS ITOffice Starter VoIP
AED 5,999
For smaller teams migrating from basic phone lines to a managed VoIP baseline.
- PBX setup
- Basic IVR
- Desk phone onboarding
- Number migration support
Business Communications
IP Telephony and VoIP Solutions for Dubai Teams
Upgrade from legacy PBX to modern cloud-ready telephony with lower call costs, richer call handling, and remote workforce support.
AED 5,999Starter rollout
5Primary telephony brands
Call centerQueue-ready features
Multi-siteBranch-ready architecture
Included in Service
- PBX and SIP trunk design and deployment
- IVR menus, ring groups, and call queue setup
- Desk phone, softphone, and mobile app onboarding
- Call recording, reporting, and admin dashboards
- Number porting and telecom provider coordination
- Post-go-live support and optimization
Business Outcomes
- Lower monthly telephony spend
- Improved call experience for customers
- Remote and hybrid work enablement
- Faster onboarding for new users and branches
- Better visibility into call performance
Pricing Packages
Business Call Flow
AED 14,999
For companies needing queues, departments, reporting, and hybrid workforce support.
- Advanced IVR
- Call queues
- Reporting dashboards
- Softphone rollout
Enterprise Contact Platform
AED 35,999+
For multi-site teams requiring deeper routing logic, resilience, and integration workflows.
- CRM integration
- Resilient SIP design
- Branch support
- Advanced admin workflows
Call Center and Mobile Workforce Features
- Queue management and agent routing
- Call recording and quality review
- Softphone access for remote users
- Mobile client support for roaming teams
- Supervisor dashboards and reports
Voice and Collaboration Integrations
SIP Trunking
Carrier-ready voice connectivity with scalable call capacity.
Video Conferencing
Support for hybrid calling and meeting experiences across office and remote teams.
CRM Connectivity
Link calls, recordings, and contact history into customer workflows.
Supported Brands
YeastarGrandstreamAvayaYealink3CX
Implementation Process
01
Call Flow Discovery
We map your current call process, departments, and service levels.
02
System Design
We build the right VoIP architecture, devices, and migration plan.
03
Deployment
We install, configure, test failover, and migrate users in phases.
04
Training and Support
Teams are trained and monitored post-launch for smooth adoption.
Case Study Snapshot
Real Estate Brokerage · 3 Branches · Dubai
Challenge: Legacy PBX systems lacked reporting, remote support, and centralized call handling.
Solution: Migrated to IP telephony with SIP trunks, branch ring groups, and CRM-linked call workflows.
- Call abandonment reduced by over 30%
- Inter-branch coordination improved through shared call queues
- Monthly telephony costs reduced substantially
Frequently Asked Questions
Can VoIP integrate with CRM or ticketing tools?
Yes. Depending on platform, we integrate call events and recordings with your CRM/helpdesk workflows.
Will call quality be stable on our internet link?
We assess bandwidth and QoS policy, then tune network settings to ensure voice quality and resilience.
Can we run mixed desk phones and softphones?
Yes. Most clients use a hybrid model for office desks and remote users.
Do you support SIP trunking and video meetings?
Yes. We configure SIP trunking, conferencing rooms, and softphone or video collaboration integrations for office and remote teams.