VOIP

Yeastar PBX Solutions in Dubai

Yeastar's PBX systems (P-Series and S-Series) give businesses proper call routing, IVR, and extension management without needing a full legacy telephony setup — and the Linkus app extends that to mobile and desktop for remote/hybrid teams.

Yeastar capabilities we deliver

These are the most common Yeastar-related commercial requirements we handle for Dubai businesses.

• P-Series or S-Series PBX appliance sized to your extension count and call volume
• IVR (auto-attendant) and call routing configured around how your business actually answers calls, not a generic menu
• Linkus mobile/desktop app rollout so staff can make and receive business calls from anywhere, not just a desk phone
• Integration with Yealink or Grandstream handsets for the physical desk-phone side of the system

Yeastar projects and use cases

Most demand for Yeastar work in Dubai comes from the following practical implementation needs.

• Businesses wanting proper call routing (departments, extensions, after-hours handling) instead of one shared line
• Hybrid/remote teams needing to make and receive business calls away from the office via Linkus
• Multi-branch businesses wanting a centralized PBX rather than separate phone systems per location

Yeastar products we deploy

Yeastar offers PBX appliances, software and gateways. These are the parts that most often appear in our projects.

• P-Series PBX: the main business phone system, available as an appliance or software, sized by extensions and simultaneous calls.
• S-Series PBX: smaller hardware systems for compact offices.
• Linkus apps: desk, desktop and mobile apps so staff can use their extension anywhere.
• Gateways: connecting analog lines, fax machines or mobile networks to the IP system.
• Call features: IVR, queues, call recording, voicemail-to-email and reporting.
• Integrations: links to CRM and helpdesk tools where the platform supports them.

How a Yeastar project runs with SAS IT

• Call flow review: how calls are answered, routed and handled after hours.
• Sizing and licensing: extension count, concurrent calls and features chosen against the plan.
• Setup: extensions, ring groups, IVR, queues and voicemail.
• Trunks and numbers: SIP trunk setup and number porting coordination with your provider.
• Handsets and apps: phones provisioned in bulk and mobile apps rolled out.
• Go-live and support: staged cutover, staff walkthrough and ongoing support.

Common phone system mistakes we correct

• Phone system sized by user count only, ignoring how many calls happen at once.
• No reliable internet or QoS plan, so calls break up.
• PBX admin exposed to the internet or running on default settings.
• IVR menus that frustrate callers instead of routing them quickly.
• No plan for what happens to calls when the internet or power fails.

Related SAS IT service

Yeastar FAQs

• What Yeastar equipment do you supply and install? We supply and install Yeastar P-Series and S-Series PBX systems, gateways and Linkus apps, and connect them to your handsets and telecom lines.
• Can staff use the office number from their mobiles? Yes. With the Linkus app, staff can make and receive calls from their office extension on their phone or computer.
• Can you migrate us from an old phone system? Yes. We map your existing call flow, set up the new system in parallel and move over in a planned cutover, keeping your numbers.
• Cloud or on-premise Yeastar — which do we need? Depends on your infrastructure and preference; we'll walk through both during scoping.
• Can staff take business calls on their personal phones? Yes, via the Linkus app, without exposing their personal number.
• Does this replace our existing phone lines entirely? Typically yes, moving to VOIP extensions, though we can plan a transition rather than a hard cutover if needed.